SMS AND ELECTRONIC COMMUNICATIONS POLICY

Last Updated: September 3, 2026

This SMS and Electronic Communications Policy describes the general terms applicable to text messages (SMS/MMS), email, and other electronic communications sent by Los Compadres Trailers (“Los Compadres Trailers,” “we,” “us,” or “the Company”).

1. COMMUNICATIONS RELATED TO REQUESTS AND TRANSACTIONS

When you voluntarily provide your phone number or email address when requesting a quote, contacting us, making a purchase, or maintaining an active project, Los Compadres Trailers may use such information for communications reasonably related to your request or transaction.

These communications may include, as applicable:

• Responses to requests for information.

• Follow-up regarding requested quotes.

• Questions related to trailer specifications.

• Order-related confirmations.

• Requests for documentation.

• Project updates.

• Coordination of payments, pickup, transportation, or delivery.

• Customer service.

• Information related to an existing transaction.

2. PROMOTIONAL MESSAGES

When required by applicable law, Los Compadres Trailers will obtain the appropriate consent before sending text messages for promotional or marketing purposes.

Consent to receive promotional messages is not a condition of purchasing a trailer, requesting a quote, or receiving our services.

Message frequency may vary.

3. CONSENT

When a form includes a specific option to authorize promotional SMS communications, the user may provide consent through that option.

Consent provided for promotional communications will apply only in accordance with the terms presented to the user at the time consent is given.

We will not automatically interpret a request for a quote as unlimited consent to receive promotional messages when applicable law requires specific consent.

4. HOW TO OPT OUT OF PROMOTIONAL SMS MESSAGES

Where applicable, users may request to stop receiving promotional messages by replying:

STOP

to a received message.

After processing the request, we may send an opt-out confirmation message when appropriate.

Opting out of promotional messages does not necessarily prevent us from sending permitted or necessary communications related to an existing transaction, request, or service.

5. HELP

When supported by the messaging system being used, users may reply:

HELP

to obtain additional information or contact instructions.

You may also contact us directly at:

info@loscompadrestrailers.com

6. MESSAGE AND DATA RATES

Message and data rates may apply according to the user’s mobile service plan.

Los Compadres Trailers does not control and is not responsible for fees charged by mobile service providers.

7. MESSAGE FREQUENCY

Message frequency may vary depending on the user’s interactions with Los Compadres Trailers, requests submitted, active projects, and, where appropriate consent has been provided, promotional communications.

8. CARRIERS AND AVAILABILITY

Message delivery is subject to the availability of networks, carriers, platforms, and technology providers.

Los Compadres Trailers cannot guarantee that all messages will be delivered immediately or successfully.

9. CHANGED OR REASSIGNED PHONE NUMBERS

Users should avoid providing a phone number that they are not authorized to use.

If a phone number provided to Los Compadres Trailers no longer belongs to the user, we recommend notifying us so that we can update our records.

10. PRIVACY

Information collected through our communications will be handled in accordance with our Privacy Policy and applicable law.

We may use technology providers to facilitate the delivery and management of communications.

Los Compadres Trailers does not sell phone numbers to third parties for their own independent marketing purposes as part of our ordinary business operations.

11. THIRD-PARTY COMMUNICATIONS AND FINANCING

When a user chooses to interact with a financing provider or another independent third party, communications from that provider will be subject to its own terms, policies, and consent requirements.

Consent provided to Los Compadres Trailers does not automatically constitute consent to receive independent marketing communications from a third party, and vice versa.

12. EMAIL

Users may also receive email communications related to requests, quotes, orders, projects, or services.

When we send commercial marketing communications by email, we will provide the unsubscribe mechanisms required by applicable law.

Requests to stop receiving marketing communications do not necessarily affect permitted transactional or administrative communications related to an existing transaction.

13. CHANGES TO THIS POLICY

Los Compadres Trailers may modify this Policy to reflect changes in our communication systems, service providers, or legal requirements.

The current version will be the version published on this website together with the date of the most recent update.

14. CONTACT

For questions regarding our communications:

Los Compadres Trailers

Florida, United States

Email: info@loscompadrestrailers.com