PRIVACY POLICY

Last Updated: September 3, 2026

Los Compadres Trailers (“Los Compadres Trailers,” “we,” “us,” “our,” or “the Company”) respects the privacy of our customers, visitors, and users.

This Privacy Policy generally describes how we collect, use, share, and protect information when you visit our website, request a quote, communicate with us, or use our services.

1. INFORMATION WE MAY COLLECT

Depending on how you interact with us, we may collect information such as:

• First and last name.

• Phone number.

• Email address.

• Mailing address, city, state, and ZIP code.

• Information related to your business or project.

• Type and size of trailer requested.

• Equipment, features, and customization options selected.

• Information provided through forms, email, telephone, SMS, or other communication methods.

• Information related to quotes, orders, invoices, payments, and transactions.

• Technical information related to your use of our website, such as IP address, device, browser, pages visited, and similar data collected through cookies and related technologies.

When certain transactions require additional information, we will inform the user as appropriate.

2. HOW WE USE INFORMATION

We may use the information we collect to:

• Respond to inquiries.

• Prepare and manage quotes.

• Communicate with customers and prospective customers.

• Process and manage orders and projects.

• Coordinate manufacturing, customization, delivery, or pickup.

• Provide customer service and support.

• Process or facilitate payments through authorized providers.

• Maintain business and administrative records.

• Prevent fraud, abuse, and unauthorized activities.

• Improve our website, products, and services.

• Comply with legal, tax, regulatory, or contractual obligations.

• Send marketing communications when there is an applicable legal basis or consent.

3. PAYMENTS

Payments may be processed through third-party payment service providers.

Los Compadres Trailers does not necessarily receive or directly store all complete card information or other financial instrument information used through third-party payment platforms.

Processing performed by such providers is also subject to their respective policies and terms.

4. FINANCING

Los Compadres Trailers may, when available, provide users with access to or information regarding financing options offered by independent third parties.

If a user chooses to apply for financing, certain information may be provided directly to the financing provider or transmitted according to the process authorized by the user.

Independent financing providers maintain their own privacy policies and procedures for handling personal and financial information.

Los Compadres Trailers does not guarantee financing approval and does not act as a lender unless expressly stated otherwise.

5. WHEN WE MAY SHARE INFORMATION

We may share information when reasonably necessary with service providers that help us operate our business, including:

• E-commerce and web hosting platforms.

• Payment processors.

• Technology providers.

• Email and communication service providers.

• Suppliers, manufacturers, and contractors when necessary to complete a project.

• Transportation or delivery companies.

• Financing providers when the user requests or authorizes related services.

• Accountants, attorneys, insurers, and other professional advisors.

• Government authorities when required by law.

We may provide these third parties only with the information reasonably necessary to perform the applicable functions, subject to applicable practices and obligations.

6. SALE OF PERSONAL INFORMATION

Los Compadres Trailers does not sell personal information in exchange for money as part of its ordinary business activities.

Certain advertising or analytics technologies may be subject to specific legal definitions of “sale,” “sharing,” or targeted advertising. Where applicable, we will provide the mechanisms required to exercise applicable rights.

7. COOKIES AND SIMILAR TECHNOLOGIES

Our website may use cookies and similar technologies to enable essential functions, remember preferences, analyze website performance, improve the user experience, and, where applicable, measure campaigns or advertising.

Some cookies may be provided by third-party platforms or services integrated with our website.

Where required, visitors may manage certain preferences through tools available on the website or through their browser.

8. EMAIL AND SMS COMMUNICATIONS

When a user provides contact information, we may use it to respond to requests, manage a quote, order, or business relationship, and provide communications related to our services.

Promotional communications by email or SMS will be sent in accordance with applicable consent requirements and laws.

Where applicable, users may request to stop receiving promotional communications using the mechanisms provided.

Consent to receive promotional messages, when required, is not a condition of purchasing a trailer or requesting a quote.

Message and data rates may apply depending on the user’s mobile carrier.

9. INFORMATION SECURITY

We implement reasonable administrative, technical, and organizational measures designed to protect information under our control.

However, no electronic system, storage platform, or Internet transmission method can guarantee absolute security.

10. DATA RETENTION

We may retain information for as long as reasonably necessary to:

• Manage a business relationship.

• Complete a transaction or project.

• Maintain accounting, tax, and business records.

• Resolve disputes.

• Enforce agreements.

• Comply with legal obligations.

When information is no longer necessary, we may delete or anonymize it in accordance with our practices and applicable obligations.

11. MINORS

Our commercial products and services are not directed to minors.

We do not knowingly seek to collect personal information from minors through this website for commercial purposes.

12. THIRD-PARTY WEBSITES AND SERVICES

Our website may contain links to or integrations with third-party services.

Los Compadres Trailers does not control the privacy practices of independent websites or services. We recommend reviewing their applicable privacy policies before providing them with information.

13. PRIVACY RIGHTS AND REQUESTS

Depending on your place of residence and applicable law, you may have certain rights regarding your personal information.

Where applicable, these may include rights to request access to, correction of, or deletion of certain information, as well as other rights provided by applicable law.

To submit a request, you may contact us using the information provided at the end of this policy.

We may request information reasonably necessary to verify the identity of the requester before processing certain requests.

14. TRANSFERS AND BUSINESS TRANSACTIONS

In the event of a reorganization, merger, acquisition, sale of assets, or other business transaction, certain information may be transferred as part of the transaction, subject to applicable law.

15. CHANGES TO THIS POLICY

We may periodically update this Privacy Policy to reflect changes in our operations, technologies, service providers, or legal requirements.

The current version will be the version published on this website together with the date of the most recent update.

16. CONTACT

For privacy-related questions or requests:

Los Compadres Trailers

Florida, United States

Email: info@loscompadrestrailers.com